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Privacy Policy

Privacy Policy

Puerta Tours (“we”, “us” or “our”) is committed to protecting the privacy and security of the personal information of our guests and visitors to our website, www.puertatours.com. This Privacy Policy sets forth our privacy practices regarding the collection, use, and processing of personal information.

Scope of Policy

This Privacy Policy applies to all personal information that we collect, use, and process in connection with our rental services and our website.

Collection of Personal Information

We may collect personal information from our guests and visitors to our website in various ways, including through online forms, email communications, and other interactions. The types of personal information that we may collect include, but are not limited to, name, email address, phone number, and payment information.

Use of Personal Information

We use personal information for the purpose of providing our rental services and managing our business, including communicating with our guests and processing payments. We may also use personal information to send promotional materials and updates about our services, subject to your prior consent.

Sharing of Personal Information

We do not sell or otherwise share personal information with third parties, except as necessary to provide our rental services or as required by law.

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Access and Correction of Personal Information

Our guests and website visitors have the right to access and correct their personal information that we hold. If you would like to exercise this right, please contact us using the contact information provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and we encourage you to periodically review this policy to stay informed of our privacy practices.

Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

This Privacy Policy is governed by and construed in accordance with the laws of Spain.